The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte ~ Discover room options, reviews & pricing

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Key details

About the Hotel

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States of America, 28277

The Ballantyne, A Luxury Collection Hotel, Charlotte stands as a 5-star property in Ballantyne district, featuring certified organic spa treatments, indoor and outdoor pools, and eucalyptus steam rooms. The Spa at Ballantyne provides comprehensive wellness facilities including resistance pools, fitness center, and a boutique.

Premium Room Amenities

All 244 rooms at Luxury Collection provide laptop-compatible safes, premium bedding, and 24-hour room service. Each room features marble bathrooms, dual closets with robes, and executive desks with additional seating.

Southern Dining Experience

Gallery Restaurant serves Southern American cuisine using Charlotte-area ingredients, complemented by artwork from Awaken Art Gallery. Gallery Bar stocks an extensive collection of wines, single malt Scotches, and whiskeys, while offering alfresco dining options.

Wellness and Recreation

The Ballantyne experience encompasses pools, yoga sessions, and fitness facilities. The spa offers massages, facials, body treatments, and salon services using certified organic skincare products.

Prime Urban Location

Located 8.5 miles from SouthPark Mall featuring Neiman Marcus and Tiffany & Co. The property sits within walking distance to over 50 restaurants, YMCA, trails, parks, and The Amp at Ballantyne music venue.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

360 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Grand Deluxe King Room

Max:

2 persons

360 sq. feet

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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One-Bedroom Junior Suite

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Charlotte 10.5 mi

Airports

Charlotte Douglas International (CLT) 14.7 mi

Concord Regional (usa) 36.0 mi

Train

I-485 Station 4.1 mi

Sharon Rd West Station 4.8 mi

Bus

Bus stop700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxury Relaxation

I indulged in the lavender massage at the spa during my recent stay, and it was one of the best I've ever experienced. The atmosphere was serene, and I felt completely pampered and relaxed afterwards. This spa truly captures the essence of luxury.

Kurt123. USA, 2024-03-15Read full review on

Good Dining Experience

The breakfast at the Gallery was absolutely delicious! Every dish was crafted with care, and the atmosphere was perfect for starting the day. I appreciated their attention to detail, even with dietary restrictions, as they thoughtfully provided options for my nut allergy.

JakeSmith89. USA, 2024-05-27Read full review on

Great Fitness Center

I loved having 24-hour access to the fitness center. It was equipped with all the essentials needed for a solid workout. I even enjoyed a swim in the indoor pool afterward, which was refreshing and invigorating.

RobertLovesFitness. USA, 2024-01-08Read full review on

Fun for Kids

We brought our kids along, and they were thrilled with the outdoor area that included hammocks, slides, and even a rock climbing wall! It was a perfect blend of relaxation for adults and adventure for the young ones.

JoshuaMom. USA, 2024-04-22Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Elevator
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States of America, 28277

Map view

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States of America, 28277

City landmarks

13950 Ballantyne Corporate Pl

Reclining Bulls Statue

4500 ft

Shopping Area

Ballantyne Village

2700 ft

The Apple and the Clamp

3200 ft

The Bulls

3200 ft

The Raven

3400 ft

Ballantyne Country Club

4000 ft

Big Pineville A.M.E. Zion Church

1.1 mi

Parks

Big Rock Nature Preserve

1.2 mi

Southern Evangelical Seminary

1.3 mi

YMCA Decorative Overhang

1.3 mi

Mall

StoneCrest at Piper Glen

1.7 mi

Grace Christian Center

1.4 mi

Church

Harrison Church

1.4 mi

11817 Johnston Rd

McMullen Creek Greenway

1.5 mi

Parking area

McAlpine Creek Greenway Parking and Rest Area

1.5 mi

12031 Lancaster Hwy

President James K. Polk State Historic Site

2.5 mi

Church

FH Ballantyne

1.5 mi

Ballantyne Presbyterian Church

1.6 mi

Regal Stonecrest at Piper Glen Stadium 22 & IMAX

1.7 mi

Church

Hope of Israel Messianic Congregation

1.8 mi

Church

Elevation Church

1.9 mi

Saint Johns Church

2.2 mi

Kingdom Hall of Jehovah's Witnesses

2.2 mi

Gallery

Charlotte Fine Art

2.2 mi

Farm

Hall Family Farm

3.0 mi

Indian Hill Church

2.4 mi

Walmart Neighborhood Store

2.5 mi

Temple Church

2.5 mi

Nearby

Golf Course

The Golf Club at Ballantyne

500 ft

Arch

1500 ft

Restaurants

Gallery Restaurant at The Ballantyne

100 ft

10000 Ballantyne Commons Pkwy The Ballantyne Hotel

Zapatas Cantina Mexican Restaurant

1300 ft

15105 John J Delaney Dr Ste B

Bad Daddy's Burger Bar

1500 ft

15105 John J Delaney Dr Suite A

LibrettoaETMs Pizzeria & Italian Kitchen

1600 ft

15205A John J Delaney Dr

Stone Mountain Grill

2300 ft

15719 John J Delaney Dr

Blackfinn Ameripub

1900 ft

14825 Ballantyne Village Way Suite 100

Mellow Mushroom

2900 ft

14835 Ballantyne Village Way Ste 150

Zinicola

2900 ft

14835 Ballantyne Village Way Suite 140

B.good

2900 ft

14825 Ballantyne Village Way

Duckworth's Grill & Taphouse Ballantyne

2500 ft

14015 Conlan Circle

Tijuana Flats

2500 ft

14021 Conlan Cir Suite B-1

Reviews and Ratings

Feedback from previous guests about their experience.

84%

were satisfied with the hotel and would gladly return

8.4/10

Great

Rooms

8.4

Location

8.4

Service

8.8

Dining

8.0

Allan

United States of America, February 2025

8.0/10

My stay at the hotel had its ups and downs. I encountered an issue with laundry service at first, but the staff, particularly Sasha, turned it around with outstanding customer service. While the spa and amenities were top-notch, the room itself lacked a good view, which was a letdown. Overall, it’s a beautiful hotel with good facilities, but certain aspects, like service quality, can be inconsistent.

Rooms

7.0

The room was nice and tastefully decorated, but unfortunately, it faced the parking lot instead of offering a better view.

Service

8.0

Sasha at the front desk provided exceptional service when I faced an issue with laundry. Other staff interactions were hit or miss.

Location

9.0

The hotel is situated in a very green and upscale area, which was lovely for walking around.

Dining

7.0

The high tea experience was nice, but the new location lacked the ambiance I'd hoped for, though the tea was delightful.

Facilities

9.0

The spa and pool area were fantastic, and I especially enjoyed the manicure I got there.

Patricia

United States of America, February 2025

7.6/10

Overall, my stay at the Ballantyne Hotel was great, with excellent staff and a beautiful setting. I hosted a family event, and the team really made it special. However, my experience at High Tea was disappointing due to slow service and a lackluster room atmosphere. The room I had during my anniversary stay was decent, but the view left much to be desired.

Rooms

7.0

The room was clean and reasonably comfortable, but I was surprised it faced the parking lot despite the hotel having a lovely golf course.

Service

8.0

While my initial check-in experience was frustrating due to a condescending clerk, the staff at the event were accommodating and went above and beyond. Ryan and David were particularly helpful during my son's event.

Location

8.0

The hotel is situated in a stunning area with beautiful trees and is very good for hosting events, but it’s about a half-hour drive to downtown, which might be inconvenient for some.

Dining

7.0

The dining options were mostly delicious, especially breakfast. However, I did find the service slow during my High Tea experience.

Facilities

8.0

The spa facilities were impressive, and the pool area was enjoyable, but I encountered a few issues like slow service which detracted from the overall experience.

James

United States of America, January 2025

9.2/10

I had a fantastic experience at this resort! The staff were incredibly helpful and attentive, making sure we felt welcome and comfortable throughout our stay. The resort offers a great range of amenities, including a lovely pool area and a wonderful dining experience. Just a heads up for those using debit cards: there were some hold charges during check-in that took a few days to release. Overall, I'd definitely return!

Rooms

9.0

The rooms were nice and very comfortable, especially with beds that made it easy to get a good night's sleep.

Service

10.0

The service was exceptional, with staff eager to assist in any way possible, especially Alisa at the front desk and the bell service team.

Location

8.0

The location is quite convenient, with a shuttle service that took us to several nearby attractions, although it does only cover a two-mile radius.

Dining

10.0

Dining was a highlight, especially the Afternoon Tea - it was fabulous! Be sure to save room to enjoy the entire menu.

Facilities

9.0

The resort facilities were clean and well-maintained. The pool area was particularly enjoyable.

Darren

United States of America, November 2024

9.2/10

My recent stay was wonderful! The hotel is absolutely beautiful, with a strong focus on service that really stands out. The rooms are quiet and spacious, providing a comfortable retreat after long days. The dining experience was delightful, though I would have loved a bit more variety. Overall, it was a luxurious stay, but a little pricier than I expected.

Rooms

10.0

The rooms were spacious, clean, and extremely comfortable. The bed was particularly cozy, making it hard to get out of in the morning.

Service

10.0

The entire staff was incredibly attentive and friendly, going above and beyond to ensure my needs were met. Even when I had a small issue with room service, they resolved it almost immediately.

Location

8.0

The hotel is situated in a lovely green area, giving a peaceful vibe while still being accessible to nearby stores and restaurants.

Dining

9.0

Dining here was a treat, especially the crab cakes and shrimp cocktail which were delicious. Room service was prompt, though the selections could be expanded for a more varied experience.

Facilities

9.0

The facilities were top-notch, with a luxurious spa that I regret not visiting this time. The fitness center was also impressive and open 24 hours.

William

United States of America, September 2024

8.2/10

I had a wonderful stay at this hotel resort just south of Charlotte while attending a wedding. The facility is beautiful, with a serene golf course setting and plenty of amenities like a spa and two pools. While the dining atmosphere could be improved, the food was excellent. Despite some slow service during my visit, overall, I felt it was a great value for money, and I will definitely return.

Rooms

9.0

The room was clean, spacious, and comfortable, providing a restful retreat after a long day.

Service

8.0

Check-in was quick, and the staff was attentive, although some service at the restaurant was a bit slow.

Location

9.0

Conveniently located near the I-485, making it easy to access other parts of Charlotte and only 20 minutes from the airport.

Dining

7.0

Dining at the hotel had a plain atmosphere, but the food was truly excellent. I enjoyed afternoon tea which was a delightful experience.